Frequently Asked Questions
Everything you need to know about bringing comfort home.
What materials are used in Cozey Maison products?
We prioritize premium, sustainable materials including organic cotton, ethically sourced linen, and high-density memory foam to ensure both comfort and durability.
How long does shipping take for furniture and decor?
Standard shipping typically takes 5-10 business days. For larger furniture pieces, our white-glove delivery service may take 2-3 weeks depending on your location.
What is your return policy?
We offer a 30-day 'Love Your Home' guarantee. If you are not completely satisfied, you can return most items in their original packaging for a full refund or exchange.
Do you offer fabric swatches before I purchase?
Yes, we offer complimentary swatch kits for all our upholstered furniture collections so you can test colors and textures in your own lighting.
Do your products come with a warranty?
All Cozey Maison furniture includes a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email with a tracking link to monitor your package's journey to your doorstep.